IT Support Engineer

About this job

IT Support Engineer - UK Wide (Remote with Office Presence)
£40,000 + Benefits

Are you an experienced IT Support Engineer looking for your next challenge? We're hiring for an IT Support Engineer to join a dynamic global support team. This role offers the flexibility to work remotely anywhere in the UK, with occasional visits to the London office (2 days per month).

The Role:

• Provide IT post-sales support and analyse customer needs to recommend solutions.
• Assist with software installations and respond to customer calls and emails.
• Manage and resolve support incidents related to licences, hardware, and software.
• Test bug fixes and pre-release software versions, providing feedback to development teams.

What You'll Bring:

• Strong problem-solving skills and technical acumen in hardware and software troubleshooting.
• Experience in IT support, ideally with exposure to global support centres.
• Ability to work independently and as part of a remote team.
• Eligibility to work in the UK.

What's on Offer:

• Competitive salary of £40,000.
• Private healthcare and group life assurance.
• 25 days of annual leave plus bank holidays.
• Comprehensive product training to support your growth.

Ready to Make an Impact?
Click "Apply Now" to join a forward-thinking team where your skills will drive success.